1. The Service

Locator Flow is a subscription-based software platform that provides Subscriber with access to a customer relationship management (CRM) system, digital tools, automations, and related features made available by Company from time to time (collectively, the “Service”). The specific features available to you depend on the plan you select.

Company may add, modify, or remove features of the Service at its discretion. Company will not materially reduce the core functionality of your active plan during a paid term that you have already paid for in full.

2. Plans and Billing

The Service is offered on one or more subscription plans (each, a “Plan”). The Plan you select, the features included, and the applicable fees (“Subscription Fees”) are those presented to you at the time you subscribe (at checkout). You agree to pay the Subscription Fees for the Plan and billing cycle you select. Subscription Fees are billed in advance and may be paid on either of the following billing cycles, as selected by you at checkout:

(a) Monthly (month-to-month). Subscription Fees are billed each month in advance. Your subscription renews automatically each month until cancelled in accordance with Section 4.

(b) Annual (paid in advance). Subscription Fees for a full twelve (12) month term are billed in advance in a single payment. Annual subscriptions are paid in full up front and, except as required by applicable law, are non-refundable as described in Section 4.

You authorize Company (and its payment processors) to charge your designated payment method for all Subscription Fees, applicable taxes, and any other amounts due under this Agreement, on a recurring basis until your subscription is cancelled or terminated. You are responsible for keeping your payment information current. If a charge is declined or reversed, Company may retry the charge and may suspend the Service until payment is received.

3. Fees, Price Changes, and Price Lock

Company may change its published Subscription Fees at any time. Any change in pricing will not affect the rate of an existing, active subscription — the Subscription Fee in effect when you subscribed (or last 6 renewed) will continue to apply to you for as long as your subscription remains continuously active on the same Plan and billing cycle (“Price Lock”).

If you cancel and later re-subscribe, or if you change your Plan or billing cycle, the then-current pricing will apply and your prior Price Lock no longer applies.

All fees are stated and payable in U.S. Dollars and are exclusive of applicable taxes, which you are responsible for paying.

4. Cancellation, Renewal, and Refunds

(a) Monthly subscriptions. You may cancel a monthly subscription at any time. To stop your next payment, you must cancel before your next billing date. Cancellation takes effect at the end of your then-current billing cycle; you will retain access to the Service through the end of the period you have already paid for, and you will not be charged again after that. There is no proration and no partial or pro-rated refund for any unused portion of a billing cycle.

(b) Annual subscriptions. Annual subscriptions are paid in advance for the full term and are non-refundable. If you cancel an annual subscription, you will retain access through the end of your paid annual term, but you will not receive a refund or credit (in whole or in part), and no amounts will be prorated.

(c) Automatic renewal. Unless cancelled as described above, subscriptions renew automatically — monthly plans each month, and annual plans each year — at the applicable Subscription Fee, and your payment method will be charged accordingly.

(d) No refunds generally. Except as expressly stated in this Agreement or as required by applicable law, all Subscription Fees are non-refundable. Non-use of the Service does not entitle you to any refund or credit.

(e) How to cancel. You may cancel through the account or billing settings within the Service, or by contacting Company using the contact method Company designates. Cancellation is effective only when processed in accordance with this Section.

5. Chargebacks and Payment Disputes

You agree that all Subscription Fees are charged in accordance with the terms you accepted at checkout, including the automatic-renewal, cancellation, and no-refund terms in Section 4. If you believe a charge was made in error, you agree to contact Company first and give Company a reasonable opportunity to review and resolve the issue before disputing the charge with your bank or card issuer (a “chargeback”).

You agree not to initiate a chargeback for any charge that is valid under this Agreement, including any non- refundable annual payment or any monthly charge incurred before you cancelled in accordance with Section 4. Initiating a chargeback for a valid charge is a breach of this Agreement. If you initiate a chargeback for a valid charge, Company may (a) treat the disputed amount as an unpaid balance immediately due and payable, (b) suspend or terminate your access to the Service, and (c) recover the disputed amount together with any related fees, costs, and reasonable attorneys’ fees Company incurs, including any fees charged to Company by its payment processor. Company may submit this Agreement, your acceptance record, and your usage records as evidence in response to any dispute.

6. License and Acceptable Use

Subject to your compliance with this Agreement and payment of all Subscription Fees, Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your own internal business purposes during your active subscription term.

You agree that you will not, and will not permit any third party to: e resell, sublicense, rent, lease, or otherwise make the Service available to any third party except as expressly permitted by Company; © copy, modify, translate, or create derivative works of the Service; reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, underlying structure, or ideas of the Service; e remove, obscure, or alter any proprietary notices; ¢ use the Service to send unlawful, unsolicited, or abusive communications, or in violation of any applicable law (including anti-spam, telemarketing, privacy, and consumer-protection laws); « use the Service to store or transmit infringing, defamatory, or otherwise unlawful material, or malicious code; or e interfere with or disrupt the integrity or performance of the Service, or attempt to gain unauthorized access to it.

You are responsible for all activity that occurs under your account, for maintaining the confidentiality of your login credentials, and for your compliance with all laws applicable to your use of the Service, including obtaining any consents required to contact your own leads and customers.

7. Intellectual Property

As between the parties, Company and its licensors own and retain all right, title, and interest in and to the Service, including all software, technology, features, templates, and content made available through it, and all related intellectual property rights. No rights are granted to you other than the limited license expressly set forth in this Agreement.

The Service may be provided using third-party technology and platforms, and your use of the Service may be subject to those providers’ applicable terms. Your content. You retain ownership of the data, contacts, and content you submit to the Service (“Your Content”). You grant Company a limited license to host, process, and use Your Content solely to provide and support the Service. You are solely responsible for Your Content and for the accuracy and legality of it.

Feedback. If you provide feedback, ideas, or suggestions about the Service, Company may use them for any purpose without restriction or any obligation to you.

8. Availability; No Warranty

Company will use commercially reasonable efforts to make the Service available, but does not guarantee uninterrupted or error-free operation. The Service may be unavailable from time to time due to maintenance, updates, or factors outside Company's control, including the availability of third-party services on which the Service relies. THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, 316 FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. Company makes no representation or guarantee regarding any results, leads, revenue, or business outcomes you may or may not achieve from using the Service.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. COMPANY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT WILL NOT EXCEED THE AMOUNT OF SUBSCRIPTION FEES ACTUALLY PAID BY YOU TO COMPANY IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

10. Indemnification

You agree to indemnify, defend, and hold harmless Company and its officers, members, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to

(a) your use of the Service,

(b) Your Content,

(c) your violation of this Agreement, or

(d) your violation of any law or the rights of any third party, including in connection with your communications to your own leads and customers.

11. Suspension and Termination by Company

Company may suspend or terminate your access to the Service, in whole or in part, immediately and without refund, if you (a) fail to pay any amount when due, (b) breach this Agreement, or (c) use the Service in a manner that Company reasonably determines may cause harm, legal exposure, or disruption. Upon termination, your license to use the Service ends and you must cease all use of it.

12. Changes to the Service or this Agreement

Company may modify the Service and may update this Agreement from time to time. If Company makes a material change to this Agreement, Company will provide notice by reasonable means. Your continued use of the Service after such changes take effect constitutes your acceptance of the updated Agreement. If you do not agree to the changes, your sole remedy is to cancel in accordance with Section 4.

13. Governing Law and Disputes

This Agreement is governed by the laws of the State of Florida, without regard to its conflict-of-laws rules. The parties agree that any dispute arising out of or relating to this Agreement will be brought exclusively in the state or federal courts located in Broward County, Florida, and each party consents to the personal jurisdiction of those courts. The prevailing party in any dispute is entitled to recover its reasonable attorneys’ fees and costs.

14. Electronic Acceptance and Communications

You agree that clicking to accept, checking a box, submitting payment, or otherwise indicating your assent constitutes your electronic signature and creates a legally binding agreement enforceable in accordance with the federal E-SIGN Act and applicable state law.

You consent to receive this Agreement, notices, disclosures, receipts, renewal reminders, and other communications from Company electronically, including by email or through the Service, and you agree that electronic delivery satisfies any legal requirement that such communications be in writing.

You may withdraw consent to electronic communications only by cancelling your subscription and discontinuing use of the Service.

15. General

Entire Agreement. This Agreement, together with the Plan and fees presented at checkout and any policies referenced herein, is the entire agreement between the parties regarding the Service and supersedes all prior understandings. Force Majeure. Company is not liable for any delay or failure to perform caused by events beyond its reasonable control, including acts of God, internet or hosting outages, third-party service failures, labor disputes, or governmental actions. Severability. If any provision is held unenforceable, the remaining provisions remain in full force and effect. No Waiver. Company's failure to enforce any provision is not a waiver of its right to do so later. Assignment. You may not assign this Agreement without Company's prior written consent. Company may assign this Agreement freely. Independent Parties.

The parties are independent contractors. Nothing in this Agreement creates a partnership, joint venture, agency, or employment relationship. Notices. Company may provide notices to you via the email associated with your account or through the Service. Survival. Sections addressing fees owed, chargebacks, intellectual property, disclaimers, limitation of liability, indemnification, electronic acceptance, and governing law survive termination.

BY SUBSCRIBING TO OR USING LOCATOR FLOW, YOU ACKNOWLEDGE THAT YOU HAVE READ AND AGREE TO THIS SUBSCRIPTION AGREEMENT. Apartment Ace LLC — Locator Flow™. Effective as of the date you subscribe.

View Document Checkout Consent Copy Drop-in wording for your signup / payment page No signature is required. For a self-serve subscription, use a “clickwrap” — a checkbox the customer must actively check plus a payment button. When they check the box and pay, it is legally binding, the same as a signature, as long as the agreement is clearly linked and their consent is recorded (email + timestamp). 1. Consent checkbox (required before the button works) | have read and agree to the Locator Flow Subscription Agreement.

Make “Locator Flow Subscription Agreement” a clickable link that opens the full agreement. The box must start unchecked. 2. Button label Agree & Subscribe 3. Disclosure line (place directly under the button) By subscribing, you agree to the Locator Flow Subscription Agreement and authorize recurring charges to your payment method until you cancel. Monthly plans can be cancelled anytime before your next billing date. Annual plans are paid in advance and non-refundable.